It’s the week after and fan feedback continues to come. Some choose emails, some mail letters and others use some form of social media – Facebook, Twitter, etc.
Social media is a new faze that I have really come to enjoy. It’s also a new way for us to communicate with our fans – whether it’s a new offer, a new amenity or just the opportunity to have a conversation with our fans. When we started our Facebook page, I’m not sure we knew exactly what to expect. We have more than 12,000 friends on Facebook who we are able to provide feedback and information. But the best part about it is, those 12,000+ fans are able to provide us with valuable feedback and information as well.
Some of the feedback we are getting is about the on-track activity that occurred during the AMP Energy 500. Fans both at the track and at home watching it on television has expressed they thought the race was boring. While it might not have been what you’ve seen in the past at TSS, I believe it was far from boring. What do we use to define a good race in our sport? At Talladega we base it on lead changes and the number of different drivers who might lead the race. On Nov. 1, there were 58 lead changes among 25 drivers. The number of lead changes fall within the top 10 in the history of our sport and the most this season.
Even with that said, we have been responding to feedback all week to let our fans know that we hear their concerns. And much like we do in other instances, we will get to all of the right people to make sure our fans concerns are heard and addressed where possible. I appreciate the input and the staff here at TSS appreciate the input, so keep it coming.
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I just wanted to report how I was dissapointed with the handicap shuttle. Last april, had no problems, this october they seem to be cut in half..I rarely saw one. And did the road behind the family campground in turn 1 + 2 going to the free campground get paved..I know the gravel helps, but with as much traffic that goes back and forth, dust city..great race..I'll be back..thanks for listening..
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